The Trail of Terror is an outdoor event. Unfavorable weather conditions such as constant heavy rain, high winds, or thunderstorms can cause unsafe conditions for both you, our guests, and the creatures of the Trail. In the event of a weather closing, an announcement will be posted on trailofterror.com and across all our social media platforms by 5pm of that night. Ticket holders will also receive an email of the cancellation with information about rain dates and any other options available.
In the event of a rain date being scheduled, all tickets for the cancelled night will be automatically transferred to the rain date. A refund deadline will be set, and you will be able to refund some or all of your tickets until the posted deadline. After the deadline passes, no refund requests will be honored. Full details will be emailed to ticket buyers.
Depending on the season, remaining open nights, ticket inventory, and other factors, we may also offer open ticket transfers that let you move cancelled tickets to additional dates beyond a single rain date. Whether that option is available—and which nights you can transfer to—can change from cancellation to cancellation. Any transfer options will be explained in the cancellation email.
If no rain date has been scheduled, or the last rain date of the season has been cancelled due to unfavorable weather, tickets will be automatically refunded. (Refunds may take up to 10 business days from the cancel date to post to the original form of payment.)